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Rethinking Community Organisations: Building Bold, Resilient Models

The Challenge Facing Community Organisations


Community organisations and NGOs often find themselves at the mercy of shifting government priorities. Reliant on government contracts or philanthropic funding, these organisations adapt to meet the demands of the day, only to face uncertainty when political agendas change.


This reactive cycle weakens long-term sustainability and leaves organisations vulnerable. To break this cycle, community providers must think differently. They need to embrace boldness, clarity, and resilience in their operations. Let’s explore how to create a model that not only survives but thrives, independent of political or funding fluctuations.


Rebecca Roe - Consultant & Coach

Behave Like a Business


A successful business understands its competitive edge—its unique value proposition. Community organisations must adopt this mindset:


1. Clarify Your Value

Know your unique role in the community and communicate it effectively. Why do people need your services?


2. Data-Driven Impact

Collect and use evidence to showcase your impact. Develop tools to measure outcomes and tell your story through clear data.


3. Marketing with Purpose

Engage stakeholders through a strong narrative. Help funders and community members understand your vision and value.


4. Sustainability Strategies

Diversify funding streams to reduce reliance on a single source. Explore partnerships, social enterprises, or other innovative revenue-generating models.


By adopting a business approach, NGOs can position themselves as essential community assets while maintaining their mission-driven focus.


Be Bold: Know Your Community


Your community is your strength. Here’s how to leverage it:


1. Understand Your Community’s Needs

Use tools like landscape assessments and theory of change models to identify and address local challenges.


2. Evidence-Based Confidence

Back up your work with clear evidence of your impact. Funders and partners respond to organisations that can demonstrate results.


3. Diversify Partnerships

Collaborate with other providers to address complex community needs holistically. Collaboration reduces competitiveness and enhances collective impact.



Recognise Your Power


Too often, community organisations defer to government agencies, viewing them as the “big brother” to appease. But the reality is, governments rely on community insights to inform their policies. To shift this narrative:


1. Assert Your Expertise

Know your community better than anyone else and articulate this clearly.


2. Navigate Government Priorities

Instead of reshaping your mission with every policy change, align your existing work with evolving priorities to remain relevant.


3. Engage Strategically

Build strong relationships with decision-makers at local and national levels. Don’t rely on one government contact; create a robust stakeholder engagement plan.


Accountability Is Key


Accountability differs across political ideologies. Left-leaning governments may place less emphasis on evidence and outcomes, while right-leaning ones often demand measurable impact and cost-benefit analysis. Regardless of the political environment:


1. Build Accountability Systems

Create frameworks that track outcomes and demonstrate your impact. Invest in tools and expertise to collect and report data.


2. Empower Grassroot Organisations

For smaller, grassroot providers, outsourcing accountability systems or partnering with larger organisations can be a practical solution.


By prioritising accountability, organisations can navigate shifting political landscapes with confidence and credibility.


Focus Your Efforts


Community needs are complex and multifaceted, but organisations must focus on what they do best:


1. Articulate Your Service Offering

Clearly define the problem you solve and how you address it. Avoid being overly general in your approach.


2. Collaborate for Holistic Solutions

Partner with others to address broader needs like mental health, housing, and addiction while focusing your internal efforts on your core strengths.


3. Tailor Your Message

Adjust your narrative depending on your audience, whether government funders, philanthropic organisations, or community stakeholders.


Building Resilient Models


Operating in a community setting is a challenging endeavour. To create sustainable and impactful organisations:


1. Plan for Change

Develop a funding and operational model that anticipates shifts in government policy and economic conditions.


2. Strengthen Relationships

Build networks locally and nationally to maintain relevance and influence across political cycles.


3. Be Visible

Use social media and public engagement to maintain a strong presence and connect with your audience.


4. Collaborate Smartly

Understand your unique value while working alongside others to amplify collective impact.


In Summary - A Call to Boldness


Community organisations are at the heart of societal well-being, but their potential is often undermined by a reactive approach to change. By behaving like a business, being bold, recognising their power, embracing accountability, and focusing their efforts, NGOs can build a model that is both impactful and sustainable.


Let’s think differently, act boldly, and create lasting change. The community needs you, and the future depends on your willingness to lead with courage and vision.


Much love,

Bec x

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